Mpala OS
MBH · MECC · Hillside
MBH · MECC · Hillside
Every requisition, every delivery, every issue from the store, every portion that leaves the kitchen — captured once, by the person doing the work, on the phone already in their hand.
No training manual, no menu to hunt through. The storeman sees today's deliveries and issues. Mrs D sees a queue of approvals and nothing else. Each screen does one thing, and does it in seconds.
This is the flow exactly as your team drew it: department requests, Mrs D checks and authorises, funds are released, goods are bought, receipts are checked against what physically arrived, stores receipts them in, and departments draw against them.
Kitchen, Housekeeping, Reception, Transport or Events raises it on a phone. Minimum-level or event-driven.
Mrs D sees what is being asked for, at what price, and approves in two taps. A delegate covers her when she travels.
Procurement compares supplier prices against the order before money moves, not after.
Purchase order raised against the chosen supplier, with the approved value attached.
Receipts compared to the physical delivery. Short deliveries flagged at the door, photographed, not discovered next month.
Stores receipts it to a bin, departments draw against it, and the balance moves by itself.
Today a bin card only moves when somebody remembers to write on it. Every one of those moments is a place stock can leave the building without leaving a trace. Automatic deduction removes the human step entirely.
A dish is sold. The recipe card knows the portion. The ingredient comes off stock automatically.
A finished item is sold. One sale, one unit off. No thinking required.
The store issues to a department against an approved requisition. Signed for on the screen.
What stock should be left, based on everything sold and issued today.
What is actually on the shelf when someone walks round with a phone.
That number has never existed at Mpala. It is where waste, over-portioning and shrinkage show up — and it is the whole reason for building this.
Before a single screen was built, the entire stock master was cleaned, categorised and coded — and it surfaced ten problems that would otherwise have been inherited straight into the new system.
A stock code that works group-wide, a scannable EAN-13 barcode with a check digit so a mistyped code is rejected, a bin location, a count frequency, and a rule for how it comes off stock.
Three items where stock was issued that was never received. Eight products counted twice under two names. Ice cream filed under "liquids". All found before a single opening balance was loaded.